Patron Policies
By visting this website, you agree to the following statements about our patron policy.
GST Policy
All Service and shipping fees are GST Inclusive
Refund and Cancellation Policy
All sales are final. No refunds or exchanges will be issued for events listed on this website.
In the case of an event cancellation, refunds will be provided to patrons who have purchased tickets for the cancelled event. Refund will be issued within 5 business days upon receipt of request. Booking Fees and transaction fees are non-refundable.
You are responsible for checking the age minimum for the event. No refunds will be processed for patrons who are denied entry due to not having valid identification for admittance to an age restricted performance.
The event organiser reserves the right to add, withdraw or substitute artists, vary the advertised program, seating arrangements and audience capacity and deny admission with reasonable cause.
Delivery Methods
Door list
If your order is for Box office delivery, your name will be left on the door list. No refunds will be processed for any tickets left unclaimed at the box office.
The card holder whose name the tickets were purchased under must have valid picture identification when showing up at the event to be granted admission. No refunds will be processed for patrons who do not have valid identification and are denied entry. If you are purchasing tickets for other people they will need to arrive with you.
Print at Home
Please print out transaction receipt as proof of purchase and ticket verification.
Privacy Policy
We are committed to protecting your privacy. When you place an order with us, your personal information and credit card information are safe. Please read on for more details about our privacy policy.
What information do we collect?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process your order and notify you of your order status. Only the expiration date and the last five digits of your credit card will be stored in our database. This is done to ensure that no one will be able to access your credit card information once your transaction is complete.



